Privacy Policy

1. Introduction

Entexion ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our managed hosting services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, billing address, payment information
• Service Data: Website content, databases, email accounts, and other data hosted on our servers
• Technical Information: IP addresses, server logs, access logs, and system performance data
• Communication Data: Support tickets, emails, and other communications with our team

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our hosting services
• Process payments and manage your account
• Monitor server performance and security
• Respond to your support requests and inquiries
• Send service-related communications and updates
• Comply with legal obligations and enforce our terms

4. Data Security

We implement industry-standard security measures to protect your information, including encryption, firewalls, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you terminate your account, we will delete or anonymize your data in accordance with our data retention policies, except where we are required to retain it by law.

6. Third-Party Services

We may use third-party service providers to help us operate our business and administer services. These providers have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Data portability

To exercise these rights, please contact us through our contact page.

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us through our contact page.